Policy Statement

We take your privacy extremely seriously. Please read through this Privacy Policy, carefully as it contains important information on who we are and how and why we collect, store, use and share your personal information.

It also explains your rights in relation to your personal information and how to contact us in the event you have a complaint.

We collect, use and are responsible for certain personal information about you. When we do so, we are subject to the General Data Protection Regulations, which applies across the EU and the UK.

Personal Information We Collect About You

We may collect and use the following personal information about you:

* Your name
* Contact telephone number and/or e-mail address
*Company name and possibly telephone number

This information is required to provide products and/or services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing products and/or services to you.

How Your Personal Information is Collected

We collect most of your personal information directly from you - in person, by telephone, text or email and/or via our website.


However, we may also collect information diectly from a third party via our system or your Employer.

How and why we use your personal data
Under data protections law, we can only use your personal information if we have a proper reason for doing so, for example:
* To comply with our legal and regulatory obligations
* For the performance of our contract with you or to take steps at your request before entering into a contract
* For our own legitimate interests or those of a third party
* Where you have given consent

Please Note: A legitamate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.


What we use your personal information for:

  • To provide products and services to you
  • Gathering and providing information required by or relation to enquiries, quotations, orders, audits etc
  • Ensuring business policies are adheard to. (policies covering security and internet use)
  • To provide products and services to your employer.
  • Ensuring the confidentiality of commercially sensitive information
  • Updating and enhancing customer records
  • Prevention unautherised accress and modifications to systems
  • Statutory returns
  • Updating and enhancing customer records
  • Marketing our services and those selected third parties to: Existing and former customers, third parties who have previously expressed and interest in our services, third parties with whom we have had no previous dealings.


How your personal information is kept safe

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unautherised way. We limit access to your personal information to those who have a genuine business need to know it. those processing your information will do so only in an autherised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data seccurity breach. We will notify you and any applicable regulator of a suspected data secuirty breach where we are legally required to do so.


How long your personal information will be kept

We will keep your personal information while you have a project open with us. Therafter we will keep your personal information for as long as necessary this could be:

  • To respond to any questions, complaints or claims made by yourself or on your behalf
  • To show that we have treated your fairly
  • To keep records which is required by law

We will not retain your information for longer then necessary for the purpose set out in the policy. We will hold your information for as long as the account to which your personal information relates is active. Should you close your account or stop work on a project, Anglian intumescent will be held for a period of 3-6 months in case you or your company wish to continue with a project or begin a new one.

When it is no longer necessary to retain your personal information we will delete or remove it from our systems.


How to get a copy of your person information.

You have a right to receive a copy of the personal information we hold about you at any time. Please contact us in writing at: Anglian Intumescent Limited, Unit 14 St Georgers Tower, Hatley St George, Sandy, Beds, SG19 3SH.


How to object to the use of your personal information.

You have a right to object to our use of your personal information, or to ask us to delete, remove, or to stop using your personal information if there is no need for us to keep it.


How to withdraw your information

You can update your contact preferences at any time by writing to us at our offices.  However if you withdraw your consent we may not be able to provide certain products or services to you.


How to complain

If you feel you are unhappy with how we have used your personal information you can contact us by writing to our office at: Anglian Intumescent Limited, Unit 14 St Georges Tower, Hatley St George, Sandy Beds, SG19 3SH

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Monday - 09:00 - 17:00

Tuesday- 09:00 - 17:00

Wednesday-09:00 - 17:00

Thursday- 09:00 - 17:00

Friday- 09:00 - 16:30

Saturday- Closed

Sunday- Closed

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